So here's the deal. We serve absolutely delicious food but we are sure you have some questions about how it works. First, there is no recurring subscription. You're in charge of when and what you want to order. Your card will only be charged for what you purchase. We do not store any of your credit card information.
To keep things fresh and interesting we update our weekly menu every Wednesday. Customization and personalization is high on our list, you are in control. Watching carbs , switch the pasta and add zoodles! Have a gluten intolerance, we gotcha covered. We offer a variety of gluten free options from breads , pastas and a wide variety of our baked goods are made with almond flour or garbanzo flour. Long story short we will accommodate any dietary needs!
Now that the basics are covered , I'm sure your wondering when your box will arrive. Deliveries to our local customers on Long Island are every Sunday. For our out of state friends your boxes will ship on Mondays with overnight shipping. Currently overnight shipping is available in the following areas at flat rate charges: NJ, CT, MA, PA, RI and NY( upstate). Tracking numbers will be emailed or texted directly to you depending on which method you choose at checkout.
While we strive to ship and process orders in timely fashion , most orders ship within five to seven days. Need something for a birthday party, family gathering or any special moment? Just email, text, message us, add a note to your order or start a live chat and we will make sure your order is there on time!
We do understand that things happen in life but because of the nature of our business refunds are not available after 24 hrs of placing your order. Although there are certain circumstances were a refund is necessary but they will be dealt with on a case by case basis. We do not refund shipping due to damages but we will open a claim with UPS with the email and phone number provided.
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